Johannesburg, South Africa – 15 September, 2015: Narratiive and IAB South Africa are pleased to announce a new application measurement service that will enable IAB members to track the traffic to, and usage of their apps. This development reflects the industry body’s commitment to digital innovation.
Narratiive provides web and mobile traffic data and audience profiles for all IAB Publisher member sites as part of a long-standing partnership with IAB SA. Adding app measurement to the dashboard is the next step in a process that aims to achieve a single point of measurement for IAB members that incorporates rich data about how their website and app content is accessed and consumed.
“We are excited to make app measurement available to our members as we are continually striving to advance industry measurement standards,” says Ryan Harris, Head of Measurement for the IAB SA, “It’s important that we provide our members with accurate measurement tools that are transparent, and help build trust within the market.”
App stores commonly measure apps in number of downloads, but these metrics are pointless to Publishers who want to know the facts about how the app is used after downloading. The Narratiive app measurement tool will track both Unique Browsers and Page Impressions, providing real insights into what content draws attention, how it is used and whether or not it is ‘sticky’.
AutoTrader became the first IAB member Publisher to have its app measured using the new service as the project’s pilot study. With more than 1.7 million Unique Browsers per month, and existing Android and iOS apps – AutoTrader was a great publisher to partner with to test this app measurement service. Narratiive has been working on this pilot study with AutoTrader since July 2014, with final integration of the market ready software development kits (SDKs) being completed last month. August figures show that AutoTrader has over 50,960 unique devices with their app installed.
George Mienie, AutoTrader CEO says, “As the leading automotive digital business in South Africa, we are always looking to innovate. We were excited at the prospect of working with Narratiive and being the first in South Africa to test app measurement on this platform.”
Narratiive asked AutoTrader about the experience and how it can be improved, this is what they had to add:
EM: What was the implementation process?
AT: Implementation was quite tricky. But given our tech team – who we consider to be some of the best in the world – we were confident they could pull it off and they did. The entire process took about a week to implement. Like any implementation it followed the normal process from scope to action and test. The challenge was that there was no existing documentation/FAQ to assist (as this was a first run) and we had to rely on constant communication with the team from Narratiive – who were very helpful.
EM: How quickly was the data consumed into the dashboard and how did it measure up with other tools?
AT: It appeared in our dashboard within 48hrs of implementation. Like any of these tools there are slight differences which is what we have experienced, and we still continue to monitor and measure. In terms of data, we tracked this weekly during the test period and our app traffic has grown to over 50,960 Unique Browsers across Android and iOS in the past few months. (August 2015).
Nicolle Harding, Country Manager for Narratiive says,” It is great that Narratiive is innovating in this space. Allowing marketers to access measurement figures for applications in the EM dashboard, is the first step to ensuring we give the market a representative offering. Mobile is a major part of the South Africa ecosystem, this product release recognises that.”
Measuring an app beyond the point of it being downloaded will enable Publishers to achieve a far greater understanding of how consumers actually use it. This is the precise knowledge that is needed to enhance the content and usability of the app to more effectively build an engaged and highly valued brand community.
The EM App SDK for iOS and Android is designed to provide an easy way for application developers to enable measurement and reporting in Narratiive’s dashboard.
Traffic collection is done in real time via HTTP to Narratiive’s collection servers. No buffering of data is performed by the SDK and a persistent connection to the Internet is required for reliable data collection.
Once the tag is implemented, using these resources for iOS and Android, the technical support team will work with you to ensure correct reporting and attribution of application traffic.
Measuring your App is similar to that of a standard webpage. Every App screen load is approximated as a Page View, where the load is user generated and most of the screen is updated. The EM beacon is required to fire on each Page View to ensure accurate app metrics.
The Unique Browsers (UB) metric, is also known as a “Unique Device” within other App analytics packages. This is essentially the same thing, an Audience Measurement metric to approximate people/eyeballs.
The traffic from the SDK will be reported in the Narratiive audience planning dashboard. This data can be viewed by using the keyword “App” in the dashboard search window.
Audience measurement metrics collected are:
- Unique Browsers (Unique Device)
- Daily Average UBs
- Page Views (PV)
- Average Page Duration (APD)
- Average Visit Duration (AVD)
- Average Page Views (APV)
Please note: No demographic profiling of App data is currently available.
More information, including implementation details can be found on the EM App Page: https://help.effectivemeasure.com/confluence/display/EH/App+Support
Narratiive is a leading provider of digital audience, brand and advertising effectiveness measurement and targeting solutions, bringing best practice online measurement data to premium publishers, agencies, networks, advertisers and researchers. The EM solutions offer brands, media and agencies invested in Oceania, Europe, Southeast Asia, Middle East North Africa and South Africa, a clear insight into their online audience and the ever-growing Internet population. www.narratiive.com
About IAB South Africa
The Interactive Advertising Bureau (IAB) South Africa, formerly the DMMA, is an independent, voluntary, non-profit association focused on growing and sustaining a vibrant and profitable digital industry in South Africa. The IAB South Africa represents the digital industry across all sectors including the media, the marketing community, government and the public, and also acts as the channel through which international bodies can enter the South African digital market. The IAB South Africa currently represents over 200 members including online publishers, creative, media and digital agencies, brands and educators between them accounting for more than 33 million local unique browsers and over 1 billion page impressions. The IAB South Africa strives to provide members with a platform through which they can engage, interact and address digital issues of common interest, thereby stimulating learning and commerce within the South African digital space. To find out more about the IAB South Africa, visit its website (www.iabsa.net), Like its Facebook https://www.facebook.com/iab.southafrica page and follow @iab_sa on Twitter.
With an established track-record of success and business growth over the past 23 years, AutoTrader.co.za – a South African owned business – is an automotive digital marketing company and a leader in the digital media market space for buyers and sellers across all types of vehicles. AutoTrader.co.za develops platforms emphasizing enhanced consumer experiences using state-of-the-art technology to bring motor vehicle buyers and sellers together without any transactional barriers.
Every month, there are over 1.7 million Unique Browsers to AutoTrader’s online platforms who conduct in excess of 15 million searches of more than 74 000 vehicles across desktop, mobile, tablet devices and apps. www.autotrader.co.za